1. SCOPE
Our products and services are offered by W3Rider (hereby, “invaa,” “we,” “us,” or “our”).
This privacy policy applies to:
invaa.cloud and its subdomains (the “Site”);
our mobile apps that incorporate this privacy policy; and
products and services branded with the invaa name (“Services”).
“Personal Information,” means information about an identifiable individual. That’s what this policy is about – our collection, protection, use, retention, disclosure and other processing of Personal Information and your rights relating to these activities. Specifically, we collect the following categories of personal information:
Contact Information (e.g., name, phone number, address, and email address);
Social Insurance Number or Social Security Number, and other government identification numbers (e.g., Driver’s License Number);
Financial Information (e.g., income, revenue, assets, credits, deductions, expenses, and bank account information);
Payment Data (e.g., bank account, debit and credit card account numbers, balances and payment history);
Geo-Location Information;
Website, Mobile Application, and Email Usage Data (e.g., interactions with a website, application or advertisement);
Device Information (e.g., internet protocol (IP) address, device type, unique identifier, app version, operating system, network data, and phone state);
Demographic Information; and
Professional or employment-related information
Understanding our customers is a huge part of building better experiences. To do this, we may look at and share customer data in summarized and anonymous forms, but rest assured, when we do, we cannot identify you or any customer personally.
2. Compliance
Our policies and procedures that are designed to keep your information safe. If you have any questions about our privacy practices or this policy, you can contact us at:
Email: privacy@invaa.cloud
3. invaa may collect, use, or store Personal Information for the purposes described below.
In order to provide you with the Services you request, which may include the following:
We collect information directly from you when you use or interact with our Site or our Services. This Personal Information may relate to you, your employees, or individuals you interact with.
We may also collect your name and email address from third parties when you sign up and login to our Site using single sign-on (SSO).
Our Site or Services may offer publicly accessible blogs, help desk or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blog or community forum, you may contact us by emailing us at privacy@invaa.cloud. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
To promote or offer you Services, and to determine your eligibility for new products and services we may offer from time to time.
To offer you Products and Services from our Business Partners (if any)
To provide you with educational materials and guides relevant to the Services you use.
To contact you for the purposes of Service updates, and system and account notifications.
To provide you with support in connection with the Services.
We collect information and usage data whenever you interact with us, whether online, through a mobile application, or through an email. This data may include which websites you visit, what you click on, and when you performed those actions. These activities may be performed by us or a service provider acting on our behalf.
”We do not sell your Personal Information to other companies.”
4. How do we Disclose Information?
We may disclose your information as permitted by law or with your consent to other invaa products, add-ons and third party service providers. We may share your information to support the products and services you request or provide you information on products and services that may benefit you.
For example:
We may provide information to add-on products. These add-ons may use this information to support the products and services you request or market additional products and services to you.
Service Providers. We may transfer (or otherwise make available) your personal information to third parties who provide services on our behalf. We have written agreements with our service providers that require them to utilize appropriate physical, technical, and administrative controls to protect personal information and prevent them from using personal information for any purpose other than performing the service they provide. For example, we may use service providers to host our website and to process payments. Your Personal Information may be maintained and processed by these third parties in other jurisdictions. We use service providers in India. When your information is in another jurisdiction, it will be subject to their laws. We only share the information these service providers need to perform the service and we don’t authorize them for any other use or disclosure of personal information.
Responses to Legal Requests. We may disclose your information when we have a good faith belief that such disclosure is required or permitted by law pursuant to a legal request. This may occur in connection with a court order, legal process, or other judicial, administrative or investigative proceeding that produces a request for information from us. In certain situations, we may be required to disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Protection of invaa and Others. We may disclose your information when we believe that disclosure is necessary to protect either your or our rights and safety. We may disclose your information to federal, state, provincial, or local officials in order to, and only to the extent necessary, inform the official of activities that may constitute, or may have constituted, a violation of any criminal law or to assist the official in investigating or prosecuting a violation of criminal law.
Aggregate Data. We may disclose aggregate information compiled using information that does not identify you individually or personally. This may include, for example, the total number of visitors from a particular geographic area or the average user age.
5. Consent
Submitting the Personal Information of Others
When you submit the Personal Information of your customers, employees or vendors to us, you are responsible for informing such customers and employees about invaa, and for obtaining any necessary consent or authority from them.
You may also choose to refer someone to our Site or through one of our referral programs. We may ask for that person’s name and contact information, including email address. We will send them a single invitation email to the address you provide. Please ensure that you only submit email addresses of individuals or businesses with whom you have a relationship and who would want to receive the message.
Closing your invaa Account
At any time and without penalty, you can close your invaa account and stop using our Services. Please ensure you complete the account closure process which includes a confirmation email. Otherwise, your account may not be closed.
Email and Communications Consent
At any time, you can opt-out of commercial email communications from us by clicking on the unsubscribe link in such emails, or via the Email Preferences settings in your account. Certain non-commercial communications may still be sent to you that are required to provide you with our Services. For example, these include system notifications, major product changes, changes to our Terms of Use, or other news that we believe will materially affect how you interact with invaa.
The only way to completely stop all emails from invaa is to close your account as outlined above.
6. Information Accuracy
invaa relies on you to provide us with information that is accurate and complete. We provide you the mechanisms and rely on you to keep your information up to date. You can request updates or corrections of any inaccuracies in your Personal Information at any time by contacting us. We will respond to your request within a reasonable timeframe.
7. Securities & Safeguards
invaa uses a combination of reasonable and appropriate security designed to protect your information things like encryption, firewalls, and secure coding frameworks, and physical controls (secured hosting environments). For additional details, please see our security page. If you have questions about security on our Site, you can contact us at security@invaa.cloud. Nevertheless, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
We ensure that any third party acting on our behalf maintains reasonable and appropriate security & safeguards in respect of your Personal Information. Additional information about our third parties’ privacy practices is available upon request.
You are also responsible for helping to protect the security of your Personal Information. For instance, never give out your email account information or your password for the Services to third parties. Our team will never request your password or PIN, and we ask that you never post account or credit card numbers to our support desk or channels.
8. Analytics Services
8.1. Google Analytics
General
This Website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses cookies. The information on your use of the Website created by a cookie, will usually be transmitted to a Google server in the USA and stored there. The Website uses Google Analytics in conjunction with the option „_anonymizeIP()“. This means, that your IP-address will be shortened by Google beforehand within member states of the EU or other members of the Agreement on the European Economic Area. Only in exceptional cases the whole IP-address will be transmitted to a Google server in the USA and shortened there. Any connection with a specific person is therefore precluded and personal data immediately deleted. The IP-address transmitted by your browser within the use of Google Analytics will not be combined with other data held by Google.
Plug-in
You can prevent the collection of data through the cookie concerning your use of the website (incl. your IP-address) as well as its processing of this data by Google, by downloading and installing the following browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=en.
Purpose
On behalf of the Website operator, Google will use this information in order to evaluate your use of the Website, compose reports on the website activities, and provide further services to the operator related to the website and internet usage. We use Google Analytics to analyze and be able to constantly improve the use of our Website. Through the statistics we are able to improve our services and make them more interesting for users. In those special cases in which personal data is transmitted to the USA, Google is certified via EU-US privacy shield. The basis for the processing is Art 6 para 1 subpara f GDPA.
Information on Third-Party Provider:
Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland,
Fax: +353 (1) 436 1001;
Terms: https://www.google.com/analytics/terms/gb.html;
overview on data protection: https://support.google.com/analytics/answer/6004245?hl=en;
and Privacy Policy: https://www.google.de/intl/en/policies/privacy/;
9. General Data Protection Regulation
Our Services are hosted on servers located in Malaysia. Please be aware that the laws in Malaysia may not provide the same level of protection to your personal information as your home country.
We have updated documentation, internal policies and procedures, and agreements to align with GDPR requirements applicable to us.
You should consult with your legal professional to understand your GDPR compliance obligations. If you are deemed a data controller, you are responsible for ensuring that you have a legitimate basis for the collection, processing, and transfer of the personal data you input into our Services. By using our Services, you represent to us that you have met your GDPR compliance obligations.
If you access our Services from the European Union, you may have certain rights regarding the processing of your personal information. For instance, if the information you provide contains special categories of personal data, we will only process it with your explicit consent, which can be withdrawn at any time. You may have the following additional rights:
You have the right to access and correct your information.
You have the right to obtain erasure of your information, object to, or restrict processing activities related to your information, or withdraw your consent to the processing of your information after you have provided it.
You have the right to obtain a copy of your information in a structured, commonly used, machine readable format.
You have the right to lodge a complaint with your local supervisory authority regarding our processing of your information.
To exercise your rights, or if you otherwise have questions about the processing of your personal data, you may contact us at privacy@invaa.cloud
10. Changes To This Privacy Policy & Openness
If the Company decides to change this Privacy Policy, it will post those changes directly in the Services. Should the changes be material to you, especially concerning your right to data protection, you need to confirm them.
This policy outlines our privacy practices. If you have questions about it, please contact us at privacy@invaa.cloud
